Shipping policy

Shipping Notice

Shipping Information

At The Three Roses, we want your coffee to arrive fresh and ready to enjoy.

All coffee orders are carefully prepared, packed and dispatched through our UK-based fulfilment partner.

Processing & Dispatch

Orders are prepared for fulfilment after your purchase has been placed. As our coffee is freshly prepared and packed, please allow a short processing period before your order is dispatched.

Delivery

We currently deliver to UK addresses.

Please allow approximately 3–7 working days for delivery within the UK.

Delivery charges are calculated and displayed at checkout before you complete your purchase.

Delivery times may vary during busy periods, weekends, bank holidays or due to circumstances outside our control.

Once your order has been dispatched, you will receive confirmation with delivery information and tracking where available.

Delays

Occasionally, deliveries may take longer than expected due to postal delays, adverse weather, peak periods or other circumstances beyond our control.

If your order appears to be delayed, please contact us at:

thethreerosesclothing@gmail.com

Please include your order number so we can assist you as quickly as possible.

Incorrect Delivery Information

Please make sure your delivery address is correct when placing your order. We cannot be responsible for delays or additional costs resulting from an incorrect or incomplete delivery address supplied at checkout.

Damaged or Missing Orders

If your order arrives damaged or does not arrive within a reasonable delivery period, please contact us as soon as possible at thethreerosesclothing@gmail.com so we can investigate and help resolve the issue.

The Three Roses