shipping policy and delivery page
Shipping & Delivery
At The Three Roses, we want ordering your favourite pieces to be simple and hassle-free. That's why we offer free delivery on all orders. 🌹
🚚 Free Delivery
FREE DELIVERY ON ALL ORDERS
There are no additional delivery charges at checkout. The price you see for your products is the price you pay, subject to any applicable taxes shown at checkout.
📦 Order Processing
Once you place your order, it will be processed and sent to our production and fulfilment partner.
As our clothing is produced to order, processing times can vary depending on the product, colour and size selected.
🚚 Delivery Times
Delivery times vary depending on the product and your location.
Your estimated delivery information will be provided where available, and tracking details will be sent to you once your order has been dispatched.
Please allow additional time during weekends, bank holidays and particularly busy periods.
📍 Tracking Your Order
Where tracking is available, you will receive tracking information by email once your order has been dispatched.
You can use this information to follow the progress of your delivery.
⚠️ Delayed or Missing Orders
If your order hasn't arrived within the expected delivery timeframe, please contact us with your order number and we'll help you check the status of your order.
Please make sure your delivery address is correct when placing your order.
📦 Damaged Items
If your order arrives damaged or there is an issue with your item, please contact us as soon as possible with your order number and photographs of the item and packaging.
We'll review the issue and help you with the next steps.
🌍 International Delivery
If international delivery is available for your order, delivery times may vary depending on the destination.
Any applicable customs duties, import charges or taxes imposed by the destination country may be the customer's responsibility.
🌹 The Three Roses
Free delivery. Meaningful clothing. One family story.
The Three Roses
Three roses. One story.